Set or Reset Your Password

Get help setting up, or resetting your password

Setting Up Your PureStream Password

Once you receive the “Welcome to Whisperings” email, follow the secure “Create Your PureStream Account” link to set up your password. This link will take you to a page where you’ll enter your username (the email address you used to sign up) and the password you want to use. When setting your password, use standard western characters and AVOID using the hashtag (#) ampersand (&) or plus (+) in your password. Those symbols will cause the password to not work in certain players. Confirm your password and submit to set. You can verify your login here to make sure it took. If you enter your login credentials on that password test page and the prompt pops back up, you know that what you’re entering for username and password doesn’t match what the server is expecting. Keep in mind, your username and password are both CASE SENSITIVE.

If You Need to Reset Your Password at Any Time…

You can reset your password here. Enter your account username (usually the email address you signed up with) in that secure page and a password reset email will be sent to you. If you do not receive the password reset email, see the comments about email in the Recieving the “Welcome to Whisperings PureStream” Email section above.

Shortcut Links

Do You Want to Submit Your Music?

Check out our current submissions guidelines

Still Need Help?

If you need help beyond the FAQ’s, or need to get in touch with us about something not covered there, just send an email to [email protected]. Please allow up to 24 hours for a response (though, usually it’s much quicker).