Top 10 Most Frequently Asked Questions
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I Just Signed Up, But Didn't Get my Login Information
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I've Lost/ Forgotten my Login Info... How do I find that?
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Billing Questions: How to Update Payments, Cancel, or Turn Off Recurring Billing
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How Do I Change My Username, Password and/or Contact Email?
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I Signed Up, But Still Hear Commercials
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How do I log into PureStream and/or log in with the advanced player so I can skip songs, mark favorites or "remove songs" I don't want to hear any more?
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The music is stopping/buffering/disconnecting or expiring my session
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When I try to connect, nothing happens or I get MEDIA SOURCE ERROR
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Devices & Apps: How do I set up with my particular devices/equipment/apps?